It’s important to understand how account sign-in works to keep your information and cameras secure. Here’s what you need to know:
Account Login Rules
For your security and privacy, each account can only be used on one mobile device at a time.
If you sign in with the same account on a second device, the first device will be automatically signed out.
Please note:
- The same account cannot remain signed in on multiple devices simultaneously (for example, both an iPhone and an iPad).
- When switching to a new device, you will be asked to complete a verification code check to confirm your identity before signing in.
Accessing Your Cameras on Multiple Devices
If you’d like to view your cameras on more than one device, you can do so by using the device sharing feature.
Important Notes
- Only the main account that originally set up the camera can share it with other users or devices.
- The invited user must first register an account and sign in to the App.
- The invited user must be registered in the same region/country as the main account.