Choosing the right plan depends on your security needs, and how you want to use your smart security devices. Here's how to find the plan that works best for you.
Plan Comparison at a Glance
| Feature | No Plan (Free) | Awareness Plan | Awareness Protection |
|---|---|---|---|
| Best For | Getting started with basic monitoring | Everyday home monitoring with cloud storage | Comprehensive security with professional emergency response |
| Pricing | Free | Per camera or unlimited cameras monthly and annual options available | Per home monthly and annual options available (US only) |
| Purchase Basis | N/A | Per camera or unlimited | Per home (all cameras within that home) |
| Live View | ✅ | ✅ | ✅ |
| Basic Motion Alerts | ✅ | ✅ | ✅ |
| Motion Recording | Thumbnails only | Up to 3 minutes | Up to 3 minutes |
| Cloud Storage | ❌ | Up to 60 days | Up to 60 days |
| Smart Push | ❌ | ✅ | ✅ |
| Activity Zone | ❌ | ✅ | ✅ |
| No Cooldown Time | ❌ | ✅ | ✅ |
| Device Modes | ❌ | ✅ | ✅ |
| 24/7 Emergency Response | ❌ | ❌ | ✅ |
| Tap to Dispatch Via App | ❌ | ❌ | ✅ |
| Auto Dispatch Via Device | ❌ | ❌ | ✅ |
| Practice Mode | ❌ | ❌ | ✅ |
| Insurance Discount | ❌ | ❌ | ✅ |
Understanding Your Options
No Plan (Free)
Best for: Getting started with basic monitoring
- View live feeds from your cameras
- Receive basic motion alerts
- Access device settings and controls
- Storage: No cloud storage included
- Cost: Free
Awareness Plan
Best for: Everyday home monitoring with cloud storage
- Everything in the free plan, plus:
- Cloud storage: Up to 60 days of recordings
- Extended recording: Up to 3 minutes per motion event
- Smart Push: Intelligent filtering to reduce unnecessary alerts
- Activity Zones: Customize which areas send push notifications
- No cooldown time: Record motion events without waiting periods between recordings
- Device Modes: Easily switch between Home, Away, and Disarmed security modes
- Cost: Available per camera or unlimited cameras, with monthly and annual billing options
Awareness Protection Plan
Best for: Comprehensive security with professional emergency response
- Everything in Awareness Plan, plus:
- 24/7 Emergency Response: Professional monitoring agents available around the clock
- Tap to Dispatch via App: Shield button on home screen for instant emergency services
- Auto Dispatch via Device: Cameras can automatically request emergency services during Away Mode
- Practice Mode: Test the emergency response system safely
- Insurance Discount: Potential savings on home insurance premiums
- Cost: Per home pricing with monthly and annual billing options (US only)
How to Choose
Consider Your Security Needs
Choose the free plan if you:
- Want to monitor your home occasionally
- Don't need to save recordings
- Prefer to handle security concerns yourself
Choose Awareness Plan if you:
- Want reliable cloud storage for your recordings
- Need smart notifications to stay informed
- Want to customize notification areas to reduce unwanted alerts
- Don't require professional emergency response
Choose Awareness Protection Plan if you:
- Want the peace of mind of professional monitoring
- Travel frequently or work long hours away from home
- Have family members who may need emergency assistance
- Want your security system to automatically contact emergency services
Need Help Deciding?
If you're still not sure which plan is right for you, consider these questions:
- How often are you away from home?
- Would you want emergency services contacted automatically?
- Do you have family members who might need emergency assistance?
- Are you comfortable handling all security alerts yourself?
Your answers can help guide you to the plan that best fits your lifestyle and security needs.