Vico Nature subscriptions cannot currently be transferred from one account to another.
A subscription remains linked to the Vico Nature account used when it was purchased. Creating another account with the same email address will not transfer the existing subscription to the new account.
What Should I Do If I Need to Use a Different Account?
If you have an active subscription but need to switch to another Vico Nature account, cancel the subscription associated with your current account and purchase a new subscription using the new account.
Cancel the Subscription on Your Current Account
- Sign in to the original account in the Vico Nature App.
- Tap "Account".
- Select "Vico Nature Awareness".
- Go to the "My Service" page.
- Tap "Manage" next to your active plan.
- Select "Cancel Subscription" and follow the on-screen instructions.
Cancel at least 24 hours before the next renewal date to avoid being charged for another billing period. After cancellation, the subscription benefits will remain available until the end of the current subscription period.
Purchase a Subscription on the New Account
- Sign out of the original account and sign in to the new account.
- Tap "Account".
- Select "Try Free".
- Choose the subscription plan and billing period that meet your needs.
- Follow the on-screen instructions to complete the purchase.
The new subscription will be linked to the account used to complete the purchase.