You can view your active plan, manage your subscription, and check whether a camera is covered directly in the Vico Nature App.
View and Manage Your Active Subscription
- Open the Vico Nature App.
- Tap “Account” at the bottom of the screen.
- Select “Vico Nature Awareness”.
- On the “My Service” page, you can view:
- Your active plan
- The plan’s effective date
- The cameras listed under “Supported Devices”
- Tap “Manage” next to the plan to open the Manage Subscription page.
From this page, you can:
- View your payment method
- Check the subscription price
- Cancel your subscription
Note: The interface may vary slightly depending on your subscription status and app version. Please refer to the options displayed in your app.
Check Whether a Camera Has an Active Plan
- Open the Vico Nature App and select the camera you want to check.
- Tap the Camera Settings icon next to the camera.
- Select “Cloud Service”.
- The “Cloud Service” page will show the camera’s paid subscription and its expiration date, if applicable.
- To view a claimed Vico Nature Free Plan, tap “More” in the upper-right corner.
The Free Plan name and expiration date will be displayed.
Note: The Free Plan will appear only after it has been successfully claimed. If you cannot find it, please check whether the plan has been redeemed.
Additional Information
- Both the Individual Plan and the Family Plan support unlimited devices.
- Newly added cameras do not require a plan upgrade based on the number of devices.
- To confirm that a camera is covered, make sure it appears under “Supported Devices” on the “My Service” page.
- Subscription billing and payment history are managed through the platform originally used to purchase the subscription.