If the app keeps closing on its own or won't stay open, try the following steps to fix the crashing problem.
Restart Your Phone
Start by fully restarting your device. This clears temporary glitches that may cause the app to crash.
Update the App
Using an outdated version can lead to stability problems.
- Go to the App Store or Google Play
- Check for available updates
- Install the latest version
- Open the app again after updating
Reinstall the App
If the app continues to crash:
- Uninstall the app from your phone
- Restart your device
- Download and reinstall the latest version from the official app store
- Sign back into your account
Check Device Compatibility
Make sure your phone meets the minimum system requirements:
- iOS: iOS 12.0 or later
- Android: Android 7.0 or later
- Check that your device has enough free storage space
Check for System Updates
Go to your phone's settings and update the operating system if a newer version is available. This can resolve app compatibility issues.