If your Vico Nature app notifications appear on your phone but make no sound, this guide will help you identify and resolve the issue. Follow the steps below to ensure your device and app are set up correctly.
Quick Checklist
Before you start, confirm these basic settings:
- 🔔 Notifications are allowed for Vico Nature.
- 🔊 Notification sounds and volume are turned up.
- 🚫 Do Not Disturb or Focus Mode is off, or allows Vico Nature.
- 🔋 Battery or power-saving settings aren’t restricting the app.
- 📲 Vico Nature and your device system are updated to the latest version.
If all of these look correct, continue with the detailed steps below.
Allow Notifications for the Vico Nature App
Make sure the app has permission to send notifications with sound.
For Android:
- Open Settings → Apps or App Management.
- Find and select Vico Nature.
- Tap Notifications.
- Turn on Allow notifications.
- Confirm that Sound or Alert tone is enabled.
For iPhone (iOS):
- Open Settings.
- Scroll down and tap Vico Nature.
- Tap Notifications.
- Turn on Allow Notifications.
- Ensure Alerts, Sounds, and Badges are enabled.
Check Your Sound and Focus Settings
Verify that your phone’s system settings aren’t silencing notifications.
For Android:
- Make sure your phone isn’t on Silent or Vibrate mode.
- Open Settings → Sound & vibration → confirm that Notification volume is turned up.
- If Do Not Disturb is enabled, add Vico Nature to the Allowed apps list.
For iPhone:
- Check the Ringer switch on the side of your iPhone — it shouldn’t be on silent.
- Go to Settings → Focus and check if Do Not Disturb or another Focus Mode is active.
- If so, add Vico Nature under Allowed Notifications.
Optimize App Settings for Reliable Alerts
Some system settings can restrict background notifications to save battery or data.
For Android:
- Open Settings → Apps → Vico Nature.
-
Confirm that:
- Battery optimization is turned off for Vico Nature.
- The app can run in the background.
- Power-saving or data-saving modes don’t limit the app.
For iPhone:
- Maintain a stable Wi-Fi or cellular connection.
- Avoid force-closing the app, as it can delay notifications.
Update and Restart
Outdated apps or system processes can affect notifications.
- Update Vico Nature through the App Store or Google Play Store.
- Restart your phone to refresh background services related to notifications.
Reset Notification Permissions
Refreshing notification permissions can help restore proper alert behavior.
- Go to Settings → Vico Nature → Notifications.
- Turn Allow notifications off.
- Wait a few seconds, then turn it back on.
Reinstall the App (Last Resort)
If the issue persists after trying all the steps above:
- Uninstall Vico Nature.
- Restart your phone.
- Reinstall the app from the App Store or Google Play Store.
- Log in and test your notifications again.
Still Not Hearing Notification Sounds?
If your notification sounds still don’t work after completing these steps, please contact Vico Nature Support. Include your phone model, operating system version, and app version to help us identify the cause more efficiently.