Some bird feeder camera accessories may experience wear or damage over time, and we suggest that you contact the seller where you made the purchase or contact us through the app for further help.
Common damaged accessories include:
- Antennas
- Mounting hooks and brackets
- Food plates and dishes
- Clips and latches
- Bottom trays
- Seed bucket lids
- Solar panel components and mounting hardware
- Connecting wires between the solar panels and the camera
Contact Options for Further Help:
Option 1: Contact Us via the App
- Open the Vico Nature app
- Go to User > Feedback
Option 2: Contact the Seller Directly
- Go to your order history and find the specific purchase
- Select “Contact Seller” (or similar option)
- Alternatively, check the user manual or support card in the box for the seller’s email or phone number