Device reports "WiFi SSID not found"

If the camera reports a "Wi-Fi SSID not found" error when you connect it:

1. The camera only supports 2.4GHz Wi-Fi. Please make sure to connect the camera to 2.4GHz Wi-Fi.
2. Please make sure that the Wi-Fi signal exists and works. You can try to connect the Wi-Fi to your phone. If you can normally browse the Internet, it means that Wi-Fi works.
3. The error may be caused by the camera being too far away from the Wi-Fi router. Please place the camera near the Wi-Fi router or as close to the Wi-Fi router as possible.
4. It is recommended that the Wi-Fi SSID (name) not contain special characters or be too long. If the Wi-Fi SSID (name) contains special characters or is too long, please try to simplify the Wi-Fi SSID (name) and try again.