Whether you want to connect your device to a new WiFi or reconnect it after changing the WiFi name/password, you'll need to reset your camera's network connection. Follow these steps:
Method 1: Use the Change Network feature on the device setting page
- In the app, tap your camera's settings icon
- Tap the ">" extension icon at the top right
- Tap "Change Network"
- Follow the prompts to add your camera to the app step by step.
Please make sure to select the correct WiFi or enter the correct WiFi name, and enter the correct password.
Method 2: Re-add the camera to the app
- Open your app and tap the "+" icon (Add a new device)
- Follow the app prompts to set up the camera with your new Wi-Fi password
- The app will guide you to add your device to the app step by step
Please make sure to select the correct WiFi or enter the correct WiFi name, and enter the correct password.
If above mentioned doesn’t work, you can reboot the device and then try the above again.
The reboot steps are different for different models of devices. If your device is a battery camera, before rebooting, please make sure that it has enough battery power.