If you decide to buy a subscription for the Awareness Service, follow these easy steps. This guide will help you navigate the purchasing process and view subscription information.
Ways to Purchase a Subscription from the App
Option 1: From the "User" Page
- Open the app
- Click the "User" page
- Choose "Upgrade now" from the top banner
- On the subscription page, select either the Monthly or Annual option.
- Then click "Subscribe Now" to view the available plan types.
- Single Device Plan: Suitable for one camera only.
- Unlimited Devices Plan: Suitable for multiple cameras under the same account.
Option 2: From the "Camera Setting" page
- Click the "Setting" icon of the camera on the "Home" page
- Choose "Cloud Service"
- Click "Upgrade" to check different plans to purchase
How to View and Manage a Subscription After Purchasing
View and Manage Subscription on the App
- Open the app
- Click "Awareness" on the "User" page
- Enter the "My Service" page to view your active plan and its validity period.
- Tap "Manage" to cancel your subscription.
View and Manage Subscription on Apple ID/Google Play
For iOS Users:
- Open the "Settings" app on your iOS device.
- Tap your Apple ID at the top of the screen.
- Select "Subscriptions" to view and manage your current subscriptions.
For Android Users
- Open the Google Play Store app.
- Ensure you're logged in with the correct Google account.
- Tap the menu icon (three horizontal lines).
- Then choose "Subscriptions" to view and manage your current subscriptions.