Note: This article applies only if in-app card payment is available to you.
In most cases, an invoice or receipt is automatically sent to the email address associated with your account after your bank card payment is completed successfully.
If you do not receive it, you can manually request and download the invoice from the app.
How to download your invoice
To download the invoice for a specific purchase, follow these steps within the app:
- Open the App and log into your account.
- Tap the "User" icon.
- Go to "VicoHome Awareness" / "4G Data Plan" > "My Service".
- Tap the "Change Plan" button.
- On the subscription page, scroll to the bottom.
- Under "Purchase History", find the order you need.
- Tap "Email Invoice" next to the corresponding order.
Once you complete these steps, an invoice or receipt from VicoHome will be sent directly to the email address you used to register your account.
Note: If you do not see the invoice in your inbox, please check your spam or junk folder.