Note: This article applies only if in-app card payment is available to you.
When you complete a purchase using your credit or debit card, an invoice or receipt is not automatically sent. However, you can easily download it yourself at any time within the app.
How to download your invoice
To download the invoice for a specific purchase, follow these steps within the app:
- Open the App and log into your account.
- Tap the User icon.
- Go to VicoHome Awareness / 4G Data Plan > My Service.
- Tap the Change Plan button.
- On the subscription page, scroll to the bottom.
- Under Purchase History, find the order you need.
- Tap Email Invoice next to the corresponding order.
Once you complete these steps, a PDF invoice will be sent directly to the email address you used to register your account.
Note: If you do not see the invoice in your inbox, please check your spam or junk folder.