How to Transfer Administrator Rights to Another User

How to Transfer Administrator Rights to Another User

To transfer administrator rights from one account to another, you need to follow a two-step process:

Step 1: Remove the Camera from Current Admin Account

1. The current administrator opens the VicoHome app
2. Go to "Camera Settings" for the device you want to transfer
3. Scroll to the bottom and look for "Remove Camera" option
4. Confirm the removal process

Step 2: Connect Camera to New Admin Account

1. The new administrator logs into their VicoHome account (or creates a new one)
2. Follow the "Add a new camera" process in the app
3. Go through the normal device setup procedure
4. Once successfully added, the camera is now linked to the new admin account

Important Notes:

• Only ONE administrator is allowed per camera. You can not have multiple main administrators
• If the system finds a camera previously bound under the same VicoHome account, all camera settings will be preserved
• Shared users have limited permissions while only the administrator can manage all camera settings, delete recordings, and modify configurations
• The current administrator must actively remove the camera first before the new administrator can add it

What's the difference between an administrator and a shared user?

The administrator has full control over the camera including:

• Managing all camera settings (motion detection, notifications, audio/light settings)
• Deleting cloud recordings and managing storage
• Adding or removing shared users
• Making configuration changes

Shared users can only:

• Watch live video
• View recorded videos in the Library, both cloud and SD card
• Receive motion detection notifications

Shared users cannot modify settings, delete recordings, or manage other users.