How to Enable Push Notifications for Motion Detection

How do I enable push notifications to receive motion detection alerts on my phone?

To enable push notifications for motion detection, you need to configure settings both in the app and on your phone:

In the VicoHome App:

1. Open the app and go to the Home page
2. Tap the camera "Settings" icon (gear icon on the top right of the live window)
3. Go to "Motion Detection" and ensure it is turned ON
4. Navigate to "Notification Settings" and enable motion detection notifications
5. Make sure the "Do Not Disturb" feature is disabled (if you see a bell icon counting down on the "Home" page, tap it to disable)

For Android Phones:

1. Enable Notification Permission
   • In the VicoHome App: User > System Permission > Allow Notifications
2. Allow App to Run in the Background
   • Auto-start: In Settings (path varies by brand), ensure VicoHome has Auto-launch enabled.
   • Background Activity: Settings > Apps > VicoHome > Battery > Allow Background Activity
3. Disable Battery Restrictions
   • Battery Optimization: Settings > Battery > Battery Optimization > VicoHome > Don’t Optimize
   • Adaptive Battery & Power Saving Mode: Turn both off in Settings > Battery
4. Check Data Settings
   • Disable Data Saver: Settings > Connections > Data Usage > Data Saver
5. Other Checks
   • Do Not Disturb: Settings > Sounds & Vibration > Do Not Disturb
   • Network Connection: Toggle Airplane Mode on/off or restart your router
   • Clear Cache/Data (optional): Settings > Apps > VicoHome > Storage > Clear Cache

Note: The exact menu names and paths may vary depending on your phone brand and Android version.

For iOS Phones:

1. Update the App:
   • Go to the App Store and update the app to the latest version.
2. Check Do Not Disturb:
   • Go to Settings > Focus > Do Not Disturb and make sure it is turned off.
3. Verify Date and Time:
   • Go to Settings > General > Date & Time and ensure the setting is correct (enable “Set Automatically” if possible).
4. Enable Notifications:
   • Go to Settings > Notifications > VicoHome and allow notifications, banners, sounds, and badges. Also set Show Previews to Always.
5. Restart the iPhone:
   • Force close all background apps, then restart your iPhone.
6. Test with a Different Network:
   • If possible, switch to another Wi-Fi network or use a mobile hotspot, then check if push notifications work.

Additional Tips:

• Ensure both your camera and phone have stable internet connections
• Make sure you're not in live view mode, as notifications are disabled during live streaming
• Try logging out and back into your VicoHome account if notifications still don't work
• Consider clearing the app cache (User > About VicoHome > Clear Cache)