Not possible to recover earlier recordings
Recordings created before your subscription becomes active cannot be viewed or recovered. Once a video is deleted, either automatically by the system or manually, it is permanently removed.
When extended storage begins
Your subscription’s extended storage period starts the moment the plan is activated. It applies only to recordings captured after that time.
What happens to earlier recordings
Any videos recorded before your subscription begins remain subject to the free plan’s storage limits. They will follow the original retention schedule and will be automatically deleted once they expire. Once removed, they cannot be recovered.
How to prevent future loss
Download recordings you wish to keep to your mobile device before they expire, or use a microSD card for local backup. MicroSD card storage is independent of your cloud subscription and is unaffected by plan changes.